Communications in Humanities Research

- The Open Access Proceedings Series for Conferences


Communications in Humanities Research

Vol. 29, 19 April 2024


Open Access | Article

The Impact of Chinese Consumers' Perception of Scarcity of Goods on Their Consumption Behavior

Xuanying Chen * 1 , Ruohong Fan 2 , Wei Ni 3 , Yan Peng 4
1 Shanghai Southwest Middle School
2 Shanghai Pinghe Bilingual School
3 Suzhou Science Technology Town Foreign Language School
4 Ulink College of Shanghai

* Author to whom correspondence should be addressed.

Communications in Humanities Research, Vol. 29, 151-161
Published 19 April 2024. © 2023 The Author(s). Published by EWA Publishing
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Citation Xuanying Chen, Ruohong Fan, Wei Ni, Yan Peng. The Impact of Chinese Consumers' Perception of Scarcity of Goods on Their Consumption Behavior. CHR (2024) Vol. 29: 151-161. DOI: 10.54254/2753-7064/29/20230650.

Abstract

Chinese people have been repeatedly isolated in the nearly three years of the epidemic, and after the end of Covid-19 in China, the number of large-scale events such as concerts with a large number of people increased sharply. As a result, people's desire to buy tickets became urgent, which led to the scarcity of tickets. In this study, the authors used two questionnaire surveys to study the behavior of Chinese consumers in the face of the scarcity of concert tickets. The authors found that after tickets were sold, Chinese consumers became more anxious and were more willing to pay tens of times more for tickets than the original price since they feel that tickets were scarcer after selling, and their anxiety levels also vary depending on which social media is used most frequently. Therefore, this research paper could help Chinese merchants better understand the psychology of Chinese consumers to some extent, thus helping them design better sale strategies that can promote consumption.

Keywords

Concerts, Scarcity, Chinese consumers’ behavior, social media

References

1. Jang, W. E., Ko, Y. J., Morris, J. D., & Chang, Y. (2015). Scarcity message effects on consumption behavior: Limited edition product considerations. Psychology & Marketing, 32(10), 989-1001.

2. JJ Lin "JJ20" World Tour - Shanghai Station: https://www.damai.cn (accessed on 2 August 2023)

3. Mittone, L., & Savadori, L. (2009). The scarcity bias. Applied Psychology, 58(3), 453-468.

4. Gupta, S. (2013). The psychological effects of perceived scarcity on consumers’ buying behavior.

5. Rodrigues, R. I., Lopes, P., & Varela, M. (2021). Factors affecting impulse buying behavior of consumers. Frontiers in Psychology, 12, 697080.

6. Jee, W. F., & Hyun, M. (2023). Blinded by Attachment: Examining the Overconfidence Bias of Sports Fans’ Intertemporal Ticket Purchase Decisions. Behavioral Sciences, 13(5), 405.

7. Ajzen, I. (2020). The theory of planned behavior: Frequently asked questions. Human Behavior and Emerging Technologies, 2(4), 314-324.

8. Vigneron, F., & Johnson, L. W. (2004). Measuring perceptions of brand luxury. Journal of brand management, 11(6), 484-506.

9. Ladeira, W. J., Lim, W. M., de Oliveira Santini, F., Rasul, T., Perin, M. G., & Altinay, L. (2023). A meta‐analysis on the effects of product scarcity. Psychology & Marketing.

10. Huang, H., Liu, S. Q., Kandampully, J., & Bujisic, M. (2020). Consumer responses to scarcity appeals in online booking. Annals of Tourism Research, 80, 102800.

11. Shi, X., Li, F., & Chumnumpan, P. (2020). The use of product scarcity in marketing. European Journal of Marketing, 54(2), 380-418.

12. Rodrigues, R. I., Lopes, P., & Varela, M. (2021). Factors affecting impulse buying behavior of consumers. Frontiers in Psychology, 12, 697080.

13. Liren, X., Junmei, C., & Mingqin, Z. (2012). Research on panic purchase’s behavior mechanism. Innovation and Management.

14. Taylor, J. W. (1974). The role of risk in consumer behavior: A comprehensive and operational theory of risk taking in consumer behavior. Journal of marketing, 38(2), 54-60.

15. Gwee, K. (2020, December 9). JJ Lin singapore concerts sold out, scalpers selling tickets to the tune of thousands of dollars. Bandwagon. https://www.bandwagon.asia/articles/jj-lin-singapore-concerts-sold-out-scalpers-selling-tickets-to-the-tune-of-thousands-of-dollars

16. Westgate, C. J. (2020). Popular music fans and the value of concert tickets. Popular Music and Society, 43(1), 57–77.

17. Gard, M. G., & Kring, A. M. (2007). Sex differences in the time course of emotion. Emotion, 7(2), 429.

18. Gierl, H., Plantsch, M., & Schweidler, J. (2008). Scarcity effects on sales volume in retail. The International Review of Retail, Distribution and Consumer Research, 18(1), 45-61.

19. Jung, J. M., & Kellaris, J. J. (2004). Cross‐national differences in proneness to scarcity effects: The moderating roles of familiarity, uncertainty avoidance, and need for cognitive closure. Psychology & Marketing, 21(9), 739-753.

20. Schwartz, B. (2023). Why we work. In Rethinking Work (pp. 31-35). Routledge.

Data Availability

The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Authors who publish this series agree to the following terms:

1. Authors retain copyright and grant the series right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this series.

2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the series's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this series.

3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See Open Access Instruction).

Volume Title
Proceedings of the International Conference on Global Politics and Socio-Humanities
ISBN (Print)
978-1-83558-365-4
ISBN (Online)
978-1-83558-366-1
Published Date
19 April 2024
Series
Communications in Humanities Research
ISSN (Print)
2753-7064
ISSN (Online)
2753-7072
DOI
10.54254/2753-7064/29/20230650
Copyright
19 April 2024
Open Access
This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited

Copyright © 2023 EWA Publishing. Unless Otherwise Stated